Gunbot Support
Learn how to work with Gunbot
Set up Gunbot, learn a feature, resolve an issue, or contact the support team.
Start from your situation
What are you trying to do?
Choose a route
Documentation, guides or help
Use the documentation for depth, the FAQ for speed, or contact support when the answer depends on your setup.
Learn how Gunbot works
Set up Gunbot, connect exchanges, choose strategies, test changes, automate trading configuration, and troubleshoot problems.
Explore the docs FAQGet a direct answer
Search concise answers about setup, exchanges, strategies, security, billing, and troubleshooting.
Search the FAQ Human supportContact the support team
Send the details of an issue when the documentation and FAQ do not resolve it.
Contact supportBrowse by task
Common topics
Open setup, strategy, testing, automation, or troubleshooting topics directly.
Unlimited quickstart
Install Gunbot, connect to Gunbot Live, register the license, and connect the first exchange.
02ConnectionsAdd an exchange
Create API credentials with the permissions Gunbot needs, register the key, and complete the exchange connection.
03StrategiesChoose a strategy
Compare GridBot, StepGrid, Builder, scalping, and trend-following approaches by the behavior you want.
04BacktestingTest a trading idea
Use historical backtests for comparison and a dedicated spot simulator for forward testing.
05AutomationAutomate and extend
Adapt pairs and settings with AutoConfig, then use custom JavaScript when the built-in tools are not enough.
06TroubleshootingFix a problem
Check the selected bot, exchange access, pair state, strategy behavior, and logs.