Gunbot Support
Learn how to work with Gunbot
Set up Gunbot, understand a feature, resolve an issue, or reach the team—with the shortest useful path for each job.
Start from your situation
What are you trying to do?
Choose a route
Documentation, guides or help
Use the manual for depth, the FAQ for speed, or contact support when the answer depends on your setup.
Learn how Gunbot works
Follow setup guides, understand each control, and go deeper into strategies, automation, and APIs.
Explore the docs FAQGet a direct answer
Search concise answers about setup, exchanges, strategies, security, billing, and troubleshooting.
Search the FAQ Human supportContact the support team
Send the details of an issue when the documentation and FAQ do not resolve it.
Contact supportBrowse by task
Common topics
These are the core jobs most Gunbot setups move through, from the first connection to advanced control.
Install and connect
Install Gunbot, complete registration, and open the interface you plan to use.
02ConnectionsAdd an exchange
Create safe API credentials, register a slot, and add your first exchange connection.
03Trading logicChoose a strategy
Compare grid, indicator-based, builder, and custom approaches before going live.
04BacktestingTest before trading
Use simulator mode and historical backtests to inspect behavior without live orders.
05AdvancedAutomate and extend
Adapt pairs and settings with AutoConfig, custom JavaScript, alerts, and the REST API.
06TroubleshootingFix a problem
Find focused checks for trading, license, login, safe mode, and account issues.