If you encounter technical issues with Gunbot, reaching out to our customer support team is straightforward. This guide explains how to contact them for efficient and timely assistance.
Contacting Customer Support
To seek technical support, simply send an email to support@gunbot.freshdesk.com. This will automatically create a support ticket in our system.
Response Times and Active Hours
- Response Times: Generally, you can expect a response on the same day you raise your query.
- Active Hours: Our support agents are most active during European office hours. Keep this in mind, especially if you are in a different time zone, to set realistic expectations for response times.
Conclusion
We are committed to providing prompt and effective assistance to ensure your experience with Gunbot is as smooth as possible. Feel free to reach out with any technical concerns you may have.